Privacy policy

FramsChams Chameleon Breeders Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.framschams.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you, and how you interact with the Site. This is referred to as “Device Information.”

We collect Device Information using the following technologies:

• Cookies – Data files placed on your device that often include an anonymous unique identifier. You can learn more at http://www.allaboutcookies.org.
• Log files – Track actions on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and timestamps.
• Web beacons, tags, and pixels – Electronic files used to understand browsing behavior and site performance.

When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment details, email address, and phone number. This is referred to as “Order Information.”

When we refer to “Personal Information”, we mean both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use Order Information to:

• Process and fulfill orders
• Arrange shipping and delivery
• Process payments
• Send order confirmations and invoices
• Communicate with you regarding your order
• Screen orders for potential risk or fraud

We may also use Order Information, in line with your preferences, to provide you with updates, offers, or information about our products and services.

We use Device Information to:

• Screen for potential risk and fraud (including IP address)
• Improve and optimize our Site
• Generate analytics about browsing behavior
• Evaluate the effectiveness of marketing and advertising

If you provide your phone number, we may use it to contact you regarding your order or customer service needs. We do not send marketing text messages without your consent.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties only as needed to operate our business and fulfill orders.

For example:

• We use Shopify to power our online store. You can read more here: https://www.shopify.com/legal/privacy
• We use Google Analytics to understand how customers use our Site. You can read more here: https://www.google.com/intl/en/policies/privacy/

You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

We may also share your information to:

• Comply with applicable laws and regulations
• Respond to lawful requests such as subpoenas or court orders
• Protect our rights, property, or safety

We do not sell or rent your personal information.

BEHAVIORAL ADVERTISING

We use your Personal Information to provide targeted advertising or marketing communications that may be of interest to you.

To learn more about how targeted advertising works, visit:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising here:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Microsoft Ads: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
• Digital Advertising Alliance: http://optout.aboutads.info/

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you request its deletion, and as required for legal, tax, or operational purposes.

DATA SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

SUBSCRIPTIONS

If you enroll in a subscription service (such as feeder insect subscriptions), your information may be processed through a third-party subscription management platform to manage recurring orders, billing, and delivery scheduling.

DO NOT TRACK

We do not alter our data collection and use practices when we receive a Do Not Track signal from your browser.

CHANGES

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

CONTACT US

For questions, concerns, or requests regarding your personal information, please contact us:

Email: FramsChams@gmail.com
Mailing Address: 3 Amberleaf Way, Southwick, MA, 01077, United States