Important Shipping Information for the Week of September 7

With the Labor Day holiday on Monday, September 7, we are making a temporary change to our silkworm shipping schedule.

Holiday weeks can be challenging for shipping live insects. Carriers often experience increased package volume and delays surrounding holidays, and those delays can result in longer transit times.

Because we want to give your silkworms the best possible chance of arriving healthy and in good condition, we have decided not to ship silkworms using our regular shipping methods during the week of September 7.

We appreciate your understanding as we take this extra precaution for the health and safety of your silkworms. 💚

📦 Silkworm Shipping Schedule

Orders Placed by Tuesday, September 1

Orders placed by the end of Tuesday, September 1 will ship as scheduled this week using our regular shipping options.

Orders Placed After September 1

Orders placed after Tuesday, September 1 will ship during the week of September 14.

There is no need to contact us to request a September 14 shipment. Your order will automatically be held and shipped when our regular shipping schedule resumes.

🚨 Need Your Silkworms During Labor Day Week?

We will make ONE exception to our Labor Day shipping pause:

Orders may ship during the week of September 7 ONLY when an OVERNIGHT shipping option is selected at checkout.

Overnight shipping provides the fastest transit time and minimizes the risk associated with holiday-week carrier delays.

Regular shipping methods will not be available for shipment during the week of September 7.

🐛 What About Silkworm Subscriptions?

If you have a recurring silkworm subscription scheduled to ship during the week of September 7, you do not need to do anything.

Your subscription will process as usual, and your silkworm order will be held and shipped the week of September 14.

Want to Skip or Reschedule Your Shipment?

If you'd rather skip your upcoming shipment or move it to a different date, you can make changes anytime through your subscription portal.

You can use your subscription portal to:

• Skip an upcoming shipment
• Pause your subscription
• Reschedule a shipment
• Make other changes to your recurring order

Need Help?

If you aren't sure what to do with your subscription, don't worry!

Just email Carolyn at framschams@gmail.com, and I'll be happy to help you.

💚 Why Are We Doing This?

Shipping live silkworms is very different from shipping a typical package.

Around major holidays, shipping carriers can experience increased volume, staffing changes, and unexpected delays. Even when a package is shipped using a service with an estimated delivery time, actual transit times can sometimes be longer.

We would rather delay an order than take an unnecessary risk with your live silkworms.

Our goal is always to send healthy, thriving silkworms that arrive ready to feed your chameleons. 🦎🐛

Thank you for your patience and understanding while we take this extra precaution.

📅 Quick Reference

When You Order	When Your Order Ships
By September 1	Ships this week
After September 1	Ships week of September 14
Any order using OVERNIGHT shipping	May ship during Labor Day week

Have Questions?

We're always happy to help!

Email Carolyn: framschams@gmail.com

Thank you for supporting FramsChams Chameleon Breeders! 💚

Carolyn & Brian
FramsChams.com